Senior Manager, Data Operations and Systems – Canadian Women’s Foundation

We are seeking a Senior Manager, Data Operations and Systems to join the Operations Team. Reporting to the Vice President, Finance & Operations, the Senior Manager, Data Operations and Systems, will serve as a strategic and operational leader responsible for overseeing the Canadian Women’s Foundation fundraising database, related products and integrations, end to end data flow and technological infrastructure.

This role is responsible for executing the data strategy, with a focus on enhancing fundraising, engagement and operational effectiveness through robust data management and the adoption of new technologies.

The Senior Manager oversees day-to-day operations, including Blackbaud products and data system management, gift processing and receipting, integrations and ETL workflows, reporting and analytics, and data governance. They lead the Data Operations team and collaborate closely with cross-functional stakeholders to enable data-driven decision-making and continuous improvement.

Since 1991, thanks to our generous supporters and donors, the Foundation has raised more than $270 million to fund over 3,400 life transforming programs across the country. For more information about the Foundation, visit our website. To learn more about what we offer to employees and why you should apply, visit Work With Us.

We strongly encourage applications from women, Two Spirit, trans, and nonbinary people who identify as Black and/or racialized, First Nations, Inuit, and Métis, living with disabilities, and/or members of 2SLGBTQIA+ communities.

Key Duties and Responsibilities

1. Systems and Technology Management (30%)

• Oversee the management, optimization, and security of Blackbaud and related platforms, including Raiser’s Edge, RE NXT, Luminate Online, Fundraise Up, and Omatic.
• Lead, administer, monitor and maintain all aspects of security measures for the Foundation’s data and all information systems, including the Foundation’s website, Raiser’s Edge NXT, BBGM, QuickBooks online and Keeper.
• Ensure Data Consistency throughout the different systems and guarantee its interconnectedness.
• Lead enterprise-level system improvement and integration projects to enhance operational efficiency and user experience.
• Troubleshoot and monitor the current integrations involving the fundraising database
• Implement and refine automated workflows using tools such as Power Automate and RE NXT Workflow Designer.
• Leverage Blackbaud’s Marketplace apps/API Integrations to look for future enhancements of the donor database.
• Manage all licenses and the Foundation’s accounts in web-based applications, different from Microsoft 365 environment. For example: Adobe Pro, Canva and Zoom accounts.
• Act as the primary liaison with technology vendors and consultants.
• Work in coordination with the Foundation IT Management Outsourcing.

2. Reporting, Analytics, and Data Strategy (30%)

• Develop and maintain comprehensive reporting systems to support financial, fundraising, and operational planning.
• Create dashboards and visualizations to monitor performance and inform strategy.
• Support financial reconciliations and CRA T3010 filings through timely, accurate data reporting – support year-end financial auditing process.
• Document business rules for coding, queries, segmentation, and reporting outputs to ensure clarity and consistency.

3. Data Governance and Quality Assurance (15%)

• Lead implementation of data governance framework for fundraising and related data, and collaborate across departments to ensure adherence.
• Establish and enforce data quality standards, cleansing routines, and duplicate management protocols. (For example, PCI Compliance)
• Maintain up-to-date documentation including a data dictionary, SOPs, and user guides.
• Ensure compliance with Canadian privacy legislation (PIPEDA) and CRA receipting regulations.

4. Organizational Planning and Collaboration (15%)

• Support cross-functional planning by delivering actionable insights from Foundation data.
• Partner with internal teams to continuously improve workflows, automation, and system utilization.
• Participate in organizational strategic planning, special projects, and foundation-wide technology reviews.

5. Team Leadership and Development (10%)

• Provide direct supervision, mentorship, and performance management to the Data Operations & Systems Analyst and Coordinator.
• Define team goals and ensure workload distribution aligns with organizational priorities.
• Foster a collaborative, high-performance team culture focused on innovation and accountability.
• Support ongoing staff learning and development in tools, processes, and sector best practices.

Qualifications and Experience

Education and Experience:

• Minimum of 5 years of progressive experience in nonprofit data systems management, including Blackbaud Products administration, system integrations, and data operations.
• Hands-on experience with Raiser’s Edge, RE NXT, Luminate Online, Fundraise Up, and Omatic; Professional-level Blackbaud certification is an asset.
• Proficiency in Power BI, Excel, and other reporting tools to develop dashboards and visualizations.
• Strong understanding of Canadian fundraising regulations, data privacy legislation (e.g., PIPEDA), and CRA receipting rules.
• Post-secondary education in information technology, data science, nonprofit management, or a combination of education and experience.
• Proven experience supervising staff and managing cross-functional projects.
• Proven experience in data migration projects.

Skills and Attributes:

• Excellent project management, communication (verbal and written), and interpersonal skills.
• Strong analytical and problem-solving capabilities with meticulous attention to detail.
• Demonstrated ability to manage multiple priorities and deliver under tight deadlines.
• Adaptable and self-directed with a high degree of initiative and professionalism.
• Diplomatic and collaborative with a strong commitment to equity, confidentiality, and service excellence.
• Proficiency in adopting and training others with varying levels of technical proficiency in new technologies (i.e. AI applications) is an asset.
• Commitment to keeping up to date with evolving developments applicable to the role.

Expectations and Conditions

The selected candidate will be able to start work as soon as possible and would complete a three-month probation period.

Compensation
The hiring range for this position is $80,000 – $90,000. Our benefits package includes a comprehensive group benefits plan, a generous vacation allotment, RRSP contributions as well as professional development opportunities. This is a full-time position.

Job Location
Depending on the location of the successful candidate, this position could be remote, hybrid or in-office. Our head office is in Toronto, Ontario, but we are seeking candidates from anywhere in Canada. Some travel within Canada may be required.

Apply Today by Submitting:

• A one-page cover letter outlining why you want to be part of the Canadian Women’s Foundation and briefly summarizing your key skills and relevant experience.
• A resume that provides an overview of your work, education, and volunteer experience.

The deadline for submission is 8:00 PM EST on January 13, 2026. Please apply using the link.

Canadian Women’s Foundation Commitment to Equity

The Canadian Women’s Foundation is strongly committed to equity in employment and seeks to attract, select, and hire a diverse team with a high level of professional skills, passion for and belief in our vision and mission. We aim to be inclusive of diverse people across gender and sexuality spectrums. This includes people who identify as women, girls, trans, Two Spirit, genderqueer, nonbinary, and 2SLGBTQIA+. If comfortable, we encourage candidates to share information about their identities, lived experiences, and the communities they are part of in their cover letter.

The Canadian Women’s Foundation adheres to Canadian Human Rights legislation and will provide accommodation to candidates during any part of the interview or hiring process, if requested.

We thank all applicants for their interest. However, only those selected for a first interview will be contacted. We anticipate two rounds of interviews before the successful candidate is selected.